AI in Technical Support, AI Automation, Generative AI

L2 Senior Technical Support Engineer

Celonis · Madrid, Spain

CORE_AI_JOBgreenhouse2026-06-01
Warum echter KI-Job:
Die Rolle beinhaltet direkte und überwiegende Arbeit mit AI-Modellen, Prompt Engineering, AI Automatisierung und AI-Workflow-Optimierung. Der Support Engineer ist als AI SME verantwortlich und nutzt KI aktiv, um Support-Prozesse zu verbessern und den MTTR zu reduzieren. Die Anforderungen beinhalten spezifische AI-Kenntnisse und -Erfahrungen.

Auszug

Celonis is the global leader in Process Intelligence and the pioneer of Process Mining technology. As one of the world’s fastest-growing enterprise SaaS companies, we are changemakers pushing the boundaries of what’s possible. We invest heavily in advanced AI capabilities—specifically our Process Intelligence Graph—to turn data insights into immediate business action. We believe there is a massive opportunity to unlock global productivity and sustainability by placing intelligence at the core of every business process. Join our mission to make processes…

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